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Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter...

Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly...

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Lawyer Lists Five Ways RPO Can Minimize Risk and Liability | Article

For most companies, the desire to reduce costs or improve efficiencies (or more likely, both) drives the decision to explore Recruitment Process Outsourcing (RPO) options. However, cost and efficacy...

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Maximizing Healthcare Payment Automation | White Paper

More than half of the transactions within the US healthcare industry are still paper-based. In addition, there is a processing lag if the payment is paper and the remittance is electronic. Several...

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Assessing Cultural Fit during the RFP Process – "No-Divorce" Outsourcing |...

A good cultural fit is one of the most important hallmarks between a successful and unsuccessful outsourcing relationship. Cultural fit assessment is far less structured than defined processes that...

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Ten Pitfalls in Outsourcing Transitions | Article

There’s no shortage of methodologies and advisories on best practices and risk mitigation strategies for the transition phase of outsourcing relationships. Even so, many buyers encounter situations...

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Biggest Challenges in Maintaining Superior Service Levels in Outsourcing...

Outsourcing rookies, of course, face many challenges in achieving their desired return on investment because their deals often lack one or more elements that are foundational to success. And all...

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When Should You Begin to Prepare for the End of an Outsourcing Contract? |...

Hint: 12 Months Out is TOO Late When should you start working on your next outsourcing contract? Many organizations do not address the end of a contract until the last year of its term. The...

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The Impact of the U.S. Patriot Act on Cloud Data Privacy: The Myths, the...

There’s a rumor circulating in Europe, igniting fear and paranoia among businesses and consumers alike:  Big Brother is alive and well and living in a U.S.-based cloud. Allow us to explain. In November...

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Unprotected Tooling: High Risk Practices in Chinese Manufacturing – Part 1 |...

As a result of globalization and the ability of consumers to purchase products at the lowest cost, manufacturers in China have become an integral part of the supply chains of many consumer product...

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Unprotected Tooling: High Risk Practices in Chinese Manufacturing Part 2 |...

In part 2 of this series, we’ll discuss common problems in tooling as well as tooling in the real world and the importance of comprehensive, enforceable tooling arrangements.   Part 1 defines tooling...

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